PERFORMANCE/ COMPETITION DRESS:
Because the performance/competition dress is tailored to your figure, custom-made dresses can not be returned or exchanged. If we make a mistake in size, fabric or colour, we will happily exchange the dress at no cost to you.
If so, you need inform us of your reasons for the exchange by means of a clear statement and some pictures. Please sent your request to :
unikadress66@gmail.com .In the ‘subject” line, please type “Exchange Requested”
PRACTICE DRESS:
You can request a refund within 7 days of receiving your practice dress. Please send your request to
unikadress66@gmail.com . In the “subject” line, please type: “Exchange Requested”
We will refund you by 14 days from the day we receive the returned Goods. We will use the same means of payment as you used for the order. There is no charge made for your return and a refund.
ESTIMATE TIME AND EXPRESS SHIPPING
Since we provide customized service, our regular production time for customized items is 15-20 business days. So packages are generally dispatched within 25 business days after receipt of the order and are shipped via USPS Express or FedEx Express, or DHL with tracking and drop-off. Depending on your region.
ALL ORDERS OF US$600 OR MORE WILL BE FREE WORLDWIDE EXPRESS SHIPPING
Whichever shipment choice we make, we will provide you with a link to track your package online.